Customer Testimonials



Steve's Automotive is Gephardt Approved

Customer Comments

The service at Steve Smith's is always timely, courteous, and reasonably priced. We always appreciate the way in which David, Drew, and Richard pleasantly and accurately give us quick and honest answers. Thanks!

Steve's Automotive was very helpful. They fixed my problem quickly and at an affordable price.
The new location looks great.

Always great service from a trustworthy crew

You all were great and very helpful. Thanks for everything. Marian

They have always had my vehicle ready when they say they will. They do not use scare tactics when recommending maintenance. Have always been friendly, honest and courteous.

 NY experience at Steve's automotive has been 100% positive. I really appreciate their service plan.

Very friendly and honest.

The service at Steve's is always top notch. They are honest and detailed with the work that needs to be done.

4 stars DAVID R 
Excellent quality service

Always great service! Problems happen, but if there ever is a problem Steve's always resolves it quickly and fairly! Great guys!!

The team at Steve's was professional, helpful, and despite having a defective part, worked with me to make sure the unavoidable delay in getting my car back was not impactful to me. Thanks Dave and Steve! Even living 35 miles away, you've made a loyal customer with me.

As always, I received excellent service at Steve's Automotive Specialists. I guess that explains why I continue to take my cars there, 20 years later. Everyone is professional, knowledgeable, and really good at explaining the situation with my car. After explaining things, I am always given the option to have the work done right then or choosing to wait a bit. These guys really are the best. Keep up the great work. I always know that when I drive out of their parking lot my car is absolutely fixed. Thanks guys!

Seriously could not have asked for better service, help and trust!!!! Thank you for earning my business for life!!!!!!

 We have had some bad experiences with my aging parents in Holladay with a few other service and repair shops. Dishonestly stealing and taking advantage of them. I guess it was more important to sale Tires and services than have integrity. Steve's has been extremely honest with us and them as well... If you want the best service, best price and honesty!!! Go here... The Taylor's of Holladay recommend them highly!!!!!!

I am very pleased with Steve's Automotive. They work with me to prioritize work to match my budget over time. I make appointments about twice per year and the work is always done by the end of the day.
This is a customer oriented business. I don't even think about going elsewhere.

 JT A 
I brought my car in on Wednesday morning, and within two hours, had been advised of what would be needed for it. The part that was needed was a special order, but it still arrived quickly enough to have my car back to me on Friday. Excellent service, will definitely return to this shop.

I have had a lot of work done to 2 different vehicles. First was my wife's car which all the work they did was what should have been recommended by Jiffy lube, (which they didn't) I'm so glad that they did the work as I could have had major problems in the future. Second vehicle was my truck which they had to put a rebuilt motor in it for me! Pricing, time, estimate everything was all very reasonable! With good warranties!
Thank you Steve and all employee's there! And also forgot to mention I dropped off a vehicle for service and Steve himself gave me a ride to work down the street!
Thanks again Steve's auto!

Employees are always friendly and willing to explain service if
There are any questions. Always on time service. Appreciate
The honesty and the way they do business.

AS always they did a good job. Because we only have one car they took me home and then picked me up when the car was ready. I really appreciated that.
Thanks for all you do.

Staff was super friendly, was helped immediately. Service was quick, a little pricier than Pep Boys or Burt’s Brothers but my truck has never sounded as good as when I left Steve's.

 They diagnosed the problem and called with an estimate. No hidden charges and the work was completed on time.

Steve's Automotive is ALWAYS there for me. Keep in mind that I'm giving this review after just spending $2,300 on repairs there. (I drive a 2006 Nissan Titan.) They are honest, efficient, qualified, non-pandering professionals there. I found them after I went to Ken Garff Nissan. Ken Garff estimate $4,250.00. Steve's $2,650 and then the invoice was actually only $2,300. AND they have free loaner cars and they offer to drive you to work if necessary. It doesn't get any better than Steve's.

Sara Bulla
I was referred to Steve's Automotive by a friend who felt concerned that I was being taken for a ride at another place where I was having my car repaired. I had already paid 800.00 to this place and then informed me that I needed a new brake caliper. Another 800.00. I took my car to Steve's for a second opinion and there was nothing wrong. NOTHING! They said the brake hadn't been attached correctly and that was the banging sound I was hearing. They only charged me for the diagnostic test. Then last week, I over filled my oil tank on accident, which caused a bunch of problems with my car. Drew and the others didn't charge me a thing except the oil change which I requested. They are honest and up front. I don't mind paying a little extra when I know that I'm not being taken for a ride. It's so refreshing! Thank you!

Great service, always!

Great service. Good communication. The job was done when they said it would be.

Thank you for all you did. The car drives great.


Fixed the problem, flag future items to get repaired, very good experience

Thanks for your good service and for the loaner car

These guys are great, the work is done right and they are always up front with me. Thanks

Good service. Provided a loaner car without which I could not have had the service done. Courteous service personnel.

Awesome! They tell you when they will have your estimate done and they call you on time with it. They do great work and all work a dealership would do for your particular car or truck.
Prices are highly competitive but you get quality work and care here, and personal treatment that you wouldn't get at other places.
Thanks Steve’s Auto, Richard, Drew, Dave and the rest of the staff!