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Customer Care Program

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More Than Repairs—It’s Care You Can Rely On

At Steve’s Automotive Specialists, our Customer Care Program is designed with Utah drivers in mind—offering real value and complete confidence with every visit. Whether you’re in Sugar House, Sandy, or Clearfield, our goal is to give you more than just reliable repairs—we’re here to support you every mile.

What’s Included in Our Program?

Every service visit includes our all-in-one Customer Care Package at no extra cost:

  • Nationwide Warranty (3-Year / 36,000-Mile) – Your repairs are protected anywhere in the U.S.
  • 24-Hour Roadside Assistance – From I-80 to I-15, help is always a call away—towing, jump starts, fluid delivery, and lockouts included.
  • Loyalty Rewards Program – Earn service credits and even free oil changes, usable at all six of our Utah locations.
  • Digital Vehicle Inspections – Stay informed with photo-based reports sent directly to your phone.

Why Trust Our Customer Care Program?

Our program reflects over four decades of trusted service. Here’s what makes it stand out:

  • ASE Certified Care: Every service in our Customer Care Program is performed by ASE-certified technicians, ensuring top-tier professional standards.
  • BBB A+ Protection: The program is backed by a business accredited with an A+ rating from the Better Business Bureau, showing our commitment to reliable and ethical service.
  • Gephardt Approved Assurance: Vetted and endorsed by consumer advocate Bill Gephardt, the Customer Care Program embodies fairness, transparency, and customer-first values.
  • Experience Since 1977: Founded by Steve Smith and now run by his family, our longevity and consistent quality make this program a dependable choice.
  • Community-Driven Benefits: With involvement in local chambers and a strong review base (4.7/5 on CARFAX), the program is built for and trusted by Utah drivers.

Why Utah Drivers Trust Our Care

Since 1977, Steve’s Automotive Specialists has been committed to more than just expert repairs. We’ve built our name on trust, transparency, and long-term customer relationships. Our Customer Care Program reflects those values, helping drivers across Sandy, Salt Lake City, Clearfield, Orem, Hyde Park, and Santa Clara feel confident every time they visit.

Peace of Mind with Every Mile

We believe you deserve more than a transaction—you deserve a partner in vehicle care. No gimmicks, no extra charges—just dependable service that travels with you wherever you go.

📞 Ask about the Customer Care Program when scheduling your next service or call your nearest Steve’s Automotive Specialists location.